Terms & Conditions

1. Nature of Our Service

Swasth Salah provides weight management consultation, nutrition guidance, Ayurvedic wellness guidance and lifestyle-related support.

Our service may include an assessment of your lifestyle, eating habits, routine, nutrition needs and personal goals through a one-on-one consultation with a qualified practitioner.

Based on your individual needs, the practitioner may provide personalized nutrition guidance and, where appropriate, Ayurveda-inspired wellness guidance.

Follow-up and progress guidance may also be provided depending on the consultation or service/package selected.

Swasth Salah is not a hospital, diagnostic centre or emergency medical service.

Our nutrition and wellness guidance is not intended to diagnose, treat, cure or prevent any disease.

2. Not a Substitute for Medical Advice

Nothing on this website or provided during a consultation should be treated as professional medical diagnosis, treatment or medical advice.

Our service is intended to provide general nutrition, lifestyle and wellness guidance.

You should consult your own doctor or qualified healthcare professional before making changes to your diet, lifestyle or treatment, particularly if you have an existing medical condition, are pregnant or breastfeeding, or take prescribed medication.

3. Eligibility

You must be at least 18 years of age to use this website and book a consultation.

By submitting the consultation form, you confirm that:

• You are 18 years of age or older.
• The information provided by you is accurate and complete.
• The information submitted belongs to you.
• You understand the nature and limitations of our service.

4. Your Responsibilities

To help us provide appropriate guidance, you agree to:

• Provide accurate and complete information about your health, lifestyle, existing conditions and current medication.
• Inform us if there is a significant change in your health condition during the course of your plan.
• Follow nutrition and wellness guidance responsibly.
• Consult your doctor or healthcare professional whenever medical advice is required.
• Not stop or change prescribed medication without your treating doctor's advice.
• Not misuse the website or attempt to disrupt its operation, security or functionality.

We rely on the information you provide. Incomplete, inaccurate or outdated information may affect the suitability of guidance provided to you.

5. No Guaranteed Results

Every individual's body, lifestyle, eating habits, health circumstances and consistency are different.

Therefore, results from nutrition and lifestyle guidance may vary from person to person.

We do not promise or guarantee any specific weight change, health outcome, result or timeline.

Any experiences, testimonials or examples displayed on the website represent individual experiences and should not be interpreted as a guarantee of similar results.

Your results may differ from the experiences of other users.

6. Fees, Payment and Refunds

The first consultation advertised by Swasth Salah is currently offered as a free consultation.

If you choose to purchase any additional consultation, service, plan or other paid offering, the applicable fee will be communicated to you before payment.

Any applicable payment terms should be reviewed carefully before completing a transaction.

As stated on the website, consultation or service payments are generally non-refundable.

If a scheduled consultation cannot be completed because of a technical or service-related issue, please contact our support team so that the matter can be reviewed and appropriate assistance can be provided.

7. Appointments and Cancellation

Consultation may be conducted online or through the communication method confirmed with you.

If you are unable to attend a scheduled consultation, please inform our team as early as reasonably possible.

Consultation availability, rescheduling and follow-up may depend on practitioner availability and the service/package selected.

Repeated no-shows or failure to provide required information may affect the availability of future consultation slots.

8. Intellectual Property

All content available on this website, including text, graphics, illustrations, images, website design, branding, layouts and other materials, is owned by us or our licensors unless otherwise stated.

Such content is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, republish, distribute, sell or commercially exploit our website content without prior written permission.

Any nutrition or wellness plan provided to you is intended for your personal use and should not be reproduced or distributed to others for commercial purposes.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Swasth Salah and its service providers will not be liable for indirect, incidental, special or consequential losses arising from your use of the website or consultation service.

We are not responsible for outcomes arising from incomplete, inaccurate or misleading information provided by you.

We are also not responsible for consequences resulting from failure to follow medical advice provided by your own doctor or healthcare professional.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.

10. Third-Party Platforms

Swasth Salah (by Safelis) is an independent service.

This website is not part of, affiliated with, sponsored by, endorsed by or officially connected with Facebook, Instagram, Meta Platforms Inc., Google or any other third-party platform.

These platforms do not sponsor, review or endorse our website, content, services or claims.

All third-party trademarks belong to their respective owners.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Our Privacy Policy forms part of these Terms and explains how personal information submitted through the website and consultation process is collected, used and protected.

Read our Privacy Policy →

12. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, website, business practices or applicable legal requirements.

Any revised version will be published on this page with an updated “Last updated” date.

Continued use of the website after revised Terms are posted indicates acceptance of the updated Terms, subject to applicable law.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India.

Any dispute arising out of or relating to these Terms or the use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction in India.

The specific jurisdiction and registered business address should be confirmed from the legal entity's official records before publication.

14. Contact Us

If you have questions, concerns or complaints regarding these Terms or our services, you may contact our Customer Support Team.